Uniquefit Customs Delivery Shipping Policy
This delivery policy gives details of the delivery methods, delivery periods and delivery charges that apply to any orders for our products made through our website. This policy is a legally binding document, and forms part of the contract of sale between you and us made under our terms and conditions of sale.
We will deliver to the following countries and territories:
If the address for delivery of your order is a UK mainland address, then you will have the option of Royal Mail Standard 1st class Signed or Special delivery.
Royal Mail Standard 1st class signed delivery is a home delivery which is usually made within 2-3 working days of your order being dispatched and Available FREE to UK mainland.
Royal Mail Next Day delivery is available at £7.30 and we will deliver your order the following day to UK mainland addresses if your order has been placed before 2pm for next day delivery.
A signature may be required and if you're not around the driver will leave a card with instructions on how to pick it up or the details on how to re-arrange delivery. Or depending on the courier a re-delivery attempt may be made without contact.
If the address for delivery of your order is not a UK mainland address, then you will be subject to Royal Mail International Tracked & Signed Shipping available at £10.00
Please note deliveries outside of the UK can take anything up to 10 working days and sometimes longer. Check with your local postal service to check if any attempt has been made at delivery as you may have been out when they called.
We cannot deliver to PO boxes and if you require delivery to the Channel Islands you will need to select International delivery.
Who will deliver the parcel?
Deliveries will be shipped via DPD or DHL, Parcelforce or Royal Mail depending on the weight and value. Once the parcel has arrived in your country it will be passed on to an internal post service and be subject to their standard delivery procedures.
Can I track my delivery?
Tracking is available on all deliveries. You will receive a dispatched email with a tracking link on for your order, alternatively you can log in to your account and view the tracking in your order history.
Will the recipient have to pay duty on the order?
Our products are sold on a DDU (Delivery Duty unpaid) basis. Additional taxes, fees or levies may apply according to local legislation.
Recipients of deliveries made outside the European Union may have to pay import duty or formal customs entry. If this is the case, the delivery may be delayed. Uniquefit Customs cannot offer any assistance in these processes.
To help make sure that customs duties are not payable for deliveries outside the EU, check the custom duty threshold of the country you're sending your items to, before you order, and keep your total basket value below that threshold.
How long will it take?
Delivery will take 2 to 10 working days (in some cases longer) after dispatch. A signature may be required and if you're not around the driver will leave a card with instructions on how to pick it up.
This may vary depending on the country but we should be able to give you more info if you contact our Customer Service team quoting your order number.